Frequently Asked Questions
1. What is ScanMate?
ScanMate is a workflow and learning companion for imaging technologists. It combines customizable exam checklists, personal notes, calculation tools, and educational flashcards.
2. Who is ScanMate designed for?
ScanMate focuses on MRI and CT technologists. Users can also create custom workspaces for other imaging modalities.
3. Does ScanMate replace my department’s procedures?
No. ScanMate supports your workflow. Always follow your facility’s approved procedures, manufacturer instructions, and qualified clinical guidance. Checking an item does not establish clearance to scan.
4. How do I switch between MRI and CT?
Open Workspace from the bottom navigation and select MRI or CT. Each workspace has its own checklist, customizations, templates, and completed-exam total.
5. Can I create a workspace for another modality?
Yes. Select Add new workspace in Workspace, name it, and build your own checklist sections and steps. Custom workspaces do not currently include a flashcard library.
6. Can I customize my checklist?
Yes. You can add sections and items, edit checklist wording, delete unwanted steps, reorder items, and move entire sections.
7. Can I save my changes for future exams?
Yes. Save a checklist as your personal default or give it a template name. You can also save individual custom sections for reuse.
8. What happens when I select New Exam?
You can start from your default checklist or select a saved checklist template. The new exam starts with fresh checkmarks.
9. When does an exam count as completed?
Every checklist item, including custom items, must be checked or explicitly marked N/A. Each checklist session counts once. Starting a new exam creates a separate session.
10. Can I skip contrast checks for a noncontrast MRI exam?
Yes. Use the Non-contrast exam option. It marks the relevant contrast checks as not applicable for that exam, allowing the remaining checklist to be completed and counted.
11. What do the ranks and badges mean?
Ranks and badges reflect your completed-checklist total. They are motivational features and do not represent professional certification, clinical competence, or patient outcomes.
12. What can I keep in Notes?
Notes can hold general reference information such as exam codes, protocol reminders, equipment instructions, and departmental contacts. Categories include General, Contrast, Equipment, Safety, Protocol, and Codes and Contacts. Notes are shared across workspaces.
13. Should I enter patient information?
No. ScanMate is not a patient-record system. Do not enter patient names, dates of birth, medical-record numbers, or other identifiable patient information.
14. What is included in Tools?
Tools includes conversions between kilograms and pounds, stones and kilograms, and inches and centimeters. It also includes a weight-based calculation: weight in kilograms × dose per kilogram = total dose. Users must verify inputs, units, and results against the prescribed dose and approved protocol.
15. What is included in Learning?
Learning contains 1,000 MRI flashcards and 1,000 CT flashcards, organized into topic sections. Select a deck, reveal answers, assess your understanding, shuffle cards, or review cards marked for further study.
16. How does Learning know which questions to show?
Learning follows your selected workspace. Choose MRI to see MRI questions or CT to see CT questions. The two study sessions remain separate.
17. Is Learning progress saved to iCloud?
No. Flashcards are included with the app and work offline. Study progress stays in memory on the device during the current app session and resets when the app restarts.
18. Does ScanMate work without an internet connection?
Yes. Checklists, notes, tools, and bundled flashcards work offline. Changes to supported saved data remain on the device while iCloud is unavailable. Opening external reference links requires internet access.
19. What information synchronizes through iCloud?
When iCloud synchronization is enabled and available, supported data includes saved settings, notes, checklist customizations, templates, ordering, and completed-exam records. Active exam checkmarks and Learning progress do not synchronize.
20. What does Upload data to cloud do?
The button in Settings saves pending notes and requests synchronization through the app’s existing iCloud connection. Automatic synchronization remains enabled. Transfer timing depends on Apple’s services, connectivity, and account availability; tapping the button does not guarantee an immediate completed upload.
21. Can I restore my information on another iPhone?
Supported data that has successfully synchronized can restore when you use the same iCloud account and enable iCloud access for ScanMate. Information saved only on a lost or deleted device cannot be restored through iCloud.
22. Will an old exam appear as a new patient’s checklist after restoration?
Active exam checkmarks remain local to the device. Restoring saved settings and templates does not transfer an active checklist session from another iPhone.
23. What happens if iCloud is unavailable or full?
ScanMate retains local edits and displays a sync status in Settings. Resolve the connection, account, or storage issue, then use Upload data to cloud to retry. Confirm successful synchronization before relying on another device to contain your latest changes.
24. Can I use flashcard answers to make clinical decisions?
Flashcards are educational study material. They do not replace current clinical references, approved protocols, manufacturer labeling, or qualified interpretation. Use the provided references and your facility’s guidance when reviewing a topic.